Information we collect and how we use it
The Redding Adventure Hub (“The Redding Adventure Hub”) is committed to providing you with quality products, brands, experiences and excellent customer service. This privacy policy explains how we collect, use, share, store and protect information that you provide to us. You agree to the terms of our privacy policy by using The Redding Adventure Hub’s website. You also agree to the terms of our privacy policy by using any page or feature in any other website that The Redding Adventure Hub has linked to this privacy policy.
Sometimes,The Redding Adventure Hub teams up with other companies to better serve you. The Redding Adventure Hub’s website may have a link to another company’s website or another company’s website may have a link to The Redding Adventure Hub’s website. Those other companies may have privacy policies that are different from The Redding Adventure Hub’s privacy policy. You should read those other companies’ privacy policies to understand their terms. To the extent any linked websites you visit are not a website owned by The Redding Adventure Hub, we are not responsible for their content, any use of the sites, or the privacy practices of those sites.
How We Collect Your Information
We collect personally identifiable information that you voluntarily provide to us and by automated means. Personally identifiable information we collect and save that you provide voluntarily to us is your name, mailing and billing address, your telephone number and/or your e-mail address. We collect this personally identifiable information only when you actually voluntarily enter it on a page on our website or on a page on another website that is expressly linked to our website.
Information We Collect By Automated Means
We collect certain information by automated means when you visit our website, such as how many users visited our sites and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information through various means such as cookies, web beacons and IP addresses, as explained below. We also collect some personally identifiable information by automated means, such as collecting your IP address when you access our website.
Cookies
Like many companies, we use cookies on our website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.
Web Beacons
Certain pages on our website contain web beacons (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use this information to analyze trends, to track users’ movements around the sites and to gather demographic information as a whole. We do not provide personal information through these cookies or web beacon to any third party nor do any third parties collect any personal information by these means. Our website does not respond to do not track (DNT) signals.
IP addresses
An IP address is personally identifiable information that is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we may view and collect the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device. We also may use this information to enhance our website.
How We Use Your Information
Your personally identifiable information will only be used in the following ways unless otherwise stated at the time you provide it to us:
We may use it to contact you in order to answer questions, send you related information, send you free or discount offers, and keep you updated on our company and its products. We may use it to process orders you may place for our products, rental packages or guided tours. For The Redding Adventure Hub’s internal purposes, including administration of our website, data analytics and compliance with our legal obligations, policies and procedures. We may use it to provide an enhanced and more personalized online experience.
Promotions
Our site may contain announcements of promotions or contests that we are conducting which you may sometimes enter electronically. We use information you provide us when you enter to conduct the promotion or contests (for example, to notify winners). We won’t use the information you provide for any other purpose unless you agree to let us do so.
How Your Information is Stored and Protected
Your personally identifiable information that you disclose to us is stored in our partner's (PeekPRO) secure server’s database. The information is only accessed by those persons authorized to access our systems, and they are required to keep the information confidential. PeekPRO's privacy policy can be viewed here
You can opt in to receive our newsletters and we will use your email address to deliver our newsletters to you. You can unsubscribe from our newsletters whenever you want.Do we share your information with outside parties?
If you use the booking portal on our website to book rental packages or guided tours your information will be stored into the database of our booking and scheduling partner PeekPRO. PeekPRO is a trusted industry standard booking service that allows us to provide a top-notch experience to our customers. Please read PeekPRO's privacy policy here We do not sell trade or otherwise disclose information about our website visitors in any way other than previously stated in this policy. Effective Date and Changes to our Privacy Policy The effective date of this privacy policy is 01/20/2025. If we decide to change our privacy policy, we will post those changes on this page by updating this policy. How To Contact Us We value our relationship with you. If you have any questions or concerns about our privacy policy, or want to communicate with us for any reason regarding it, please contact us via contact form here.
